Any orders shipped with POSTNL. You will not see any updates on the tracking till it reaches the carrier locally.

Orders outside of NA , EUROPE, please email us before you make an order to confirm final shipping cost

Important: International orders may incur duties/import fees, the customer is responsible for paying these fees.

We do not accept orders placed through VPNs, they will get automatically canceled

Important: We cannot issue shipping cost refunds for shipments delayed in transit/late shipments

Important: American Pre-Orders will most likely be subject to additional tarrifs/fees that you will have to pay when your Pre-Order ships. If you would like to cancel your order because of this change, please contact us

Important: For American orders,we have confirmation that Artisan products will continue to fall under the 321 minimas rule. Which means, as long as your order falls under $800, there won't be any additional duties.